Insights

Notes from building real things in Singapore.

Practical write-ups on pricing, PDPA, chatbots, custom software, and the trade-offs Singapore SMBs actually face.

Compliance

PDPA-compliant chatbots in Singapore: a builder's checklist

What PDPA actually requires from a Singapore chatbot — consent, retention, logs, residency, and DPO sign-off, with a checklist you can apply to any build.

Theon Teo
Software

Custom CRM vs Salesforce/HubSpot for Singapore SMBs: real cost comparison

When Singapore SMBs should pick a custom CRM over Salesforce or HubSpot — total cost of ownership, where each one wins, and how to recognise the breakeven.

Theon Teo
Chatbots

WhatsApp Business API vs WhatsApp chatbot in Singapore — which do you actually need?

Singapore SMB-focused breakdown of WhatsApp Business API vs WhatsApp chatbot. What each one is, when each one wins, costs, and the path most businesses should pick.

Theon Teo
Pricing

How much does a website cost in Singapore? (2026 SMB pricing breakdown)

A practical 2026 breakdown of website pricing for Singapore SMBs — landing pages, business sites, e-commerce, and rescue projects, with what actually drives the number.

Theon Teo